At PS888 we take the privacy of our users seriously. This Privacy Policy explains what personal data we collect from you, why we collect it, how it is processed and stored, and what rights you have over your information as a user of our platform.
These cards highlight the key points of our Privacy Policy. They are a summary only — please read the full document below for the complete picture.
We collect registration details, identity documents for KYC, transaction data, device information and usage data to operate and improve the PS888 platform.
Your data enables account management, identity verification, fraud prevention, regulatory compliance and personalised platform experience — nothing more.
Data is shared only with trusted service providers (e.g., KYC processors, payment processors) under strict contractual obligations. We never sell personal data.
PS888 uses SSL encryption, secure data centres and access controls to safeguard your personal information against unauthorised access or disclosure.
You have the right to access, correct, restrict or request deletion of your personal data, and to withdraw marketing consent at any time.
We use essential and analytics cookies to keep the platform functional and to understand how users navigate PS888. You can manage non-essential cookies via your browser settings.
This Privacy Policy ("Policy") is issued by PS888 ("PS888", "we", "us", "our") and applies to all personal data collected, processed and stored in connection with your use of the PS888 website at ps888.cam and all related services, applications and features (collectively, the "Platform").
PS888 operates as an English-language online betting information and gaming platform primarily serving Pakistani users. We recognise that you entrust us with your personal information, and we take that responsibility seriously. This Policy explains in plain terms how we handle your data, why we need it and what choices you have.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, which together govern your relationship with PS888. By creating an account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy.
Pakistan's Prevention of Electronic Crimes Act 2016 (PECA) and other applicable legislation may affect how personal data is handled in Pakistan. This Policy does not constitute legal advice. If you have specific concerns about data privacy rights in your jurisdiction, we recommend consulting a qualified legal professional.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that relates to an identified or identifiable natural person — including but not limited to name, email address, CNIC number, financial data and device identifiers. |
| "Data Controller" | PS888, which determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of PS888 under a written agreement, such as KYC verification providers or payment processors. |
| "User" / "You" | Any natural person who accesses, registers on or otherwise uses the PS888 Platform. |
| "KYC" | Know Your Customer — the identity and document verification process required before withdrawals and certain account actions are permitted. |
| "Cookies" | Small text files placed on your device by the Platform to enable functionality, remember preferences and gather usage analytics. |
| "Processing" | Any operation performed on personal data, including collection, storage, retrieval, use, disclosure, erasure or destruction. |
| "Consent" | A freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data for a stated purpose. |
PS888 collects personal data through various touchpoints across the Platform. The categories of data we collect are described below.
When you create an account on PS888, we collect the information you provide during the registration process, including:
To comply with our Anti-Money Laundering (AML) and responsible gambling obligations, we may require you to submit:
We collect information about your deposits, withdrawals and betting transactions on the Platform, including transaction amounts in PKR, payment method identifiers, transaction timestamps and related reference numbers. We do not store full payment card numbers; sensitive payment credentials are handled by our PCI-DSS-compliant payment processors.
When you access the Platform, we automatically collect certain technical information, including:
If you contact our support team via email or live chat, we retain records of those communications, including the content of messages, timestamps and any attachments you provide, for the purpose of resolving your query and maintaining service quality records.
We collect only the data that is necessary for the stated purposes. We do not collect sensitive categories of data such as religious beliefs, political opinions or biometric data beyond what is strictly required for identity verification under applicable KYC obligations.
PS888 processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:
| Legal Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing required to perform the contract between you and PS888 — for example, creating your account, processing deposits and withdrawals, and providing access to the Platform. |
| Legal Obligation | Processing required for compliance with applicable law — for example, KYC/AML verification, age verification and record-keeping obligations under the applicable operator licence. |
| Legitimate Interests | Processing for PS888's legitimate business interests where these do not override your privacy rights — for example, fraud detection, platform security, service improvement and internal analytics. |
| Consent | Processing based on your freely given, specific consent — for example, sending you promotional emails and marketing communications. You may withdraw consent at any time (see Section 14). |
PS888 processes your personal data for the following specific purposes:
To create, maintain and manage your PS888 account, including processing login requests, handling account settings, enforcing the single-account policy and managing account closure requests.
To verify that you meet the minimum age requirement of 18 years (or the higher minimum required by the applicable operator licence jurisdiction) and to confirm your identity in compliance with KYC and AML obligations. This process may involve sharing your documents with authorised third-party KYC verification providers.
To facilitate your deposit and withdrawal transactions on the Platform. Transaction data is processed in PKR as the primary account currency for Pakistani users. Payment method references (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) are used as familiar local context only; the inclusion of these names does not confirm that they process gambling transactions or that they endorse PS888.
To detect, investigate and prevent fraudulent activity, money laundering, match-fixing, bonus abuse and other forms of prohibited conduct as defined in our Terms & Conditions. This may involve automated profiling of transaction patterns and usage behaviour.
To administer self-exclusion requests, enforce deposit and loss limits, conduct problem gambling monitoring and comply with responsible gambling obligations under the applicable operator licence. See our Responsible Gambling page for full details.
To respond to your queries, complaints and feedback submitted via email at [email protected] or via live chat. Support communications are retained for quality assurance and compliance purposes.
To understand how users navigate and use the Platform, identify technical issues and improve the overall user experience through anonymised or aggregated usage analytics.
To comply with applicable legal and regulatory obligations, including responding to lawful requests from regulatory authorities, law enforcement agencies or courts.
PS888 does not sell, rent or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:
We engage trusted third-party service providers to support the operation of the Platform. These may include KYC and identity verification providers, payment processing partners, fraud detection services, cloud hosting providers and customer support technology vendors. Each provider is bound by a data processing agreement that restricts their use of your data to the specific service they provide.
We may disclose your personal data where required by law, court order, regulatory instruction or where we reasonably believe disclosure is necessary to protect our legal rights, prevent fraud or protect the safety of users or the public. Where legally permitted, we will notify you of such disclosures.
In the event of a merger, acquisition, restructuring or sale of all or part of PS888's business, your personal data may be transferred to the successor entity. In such circumstances, we will provide notice and ensure that the successor entity is bound by equivalent data protection obligations.
Where you request self-exclusion or referral to responsible gambling support resources, we may share limited data (such as your username and contact details) with the applicable responsible gambling body as required to action your request.
PS888 never shares your personal data with advertising networks, data brokers or third parties for profiling or re-targeting purposes without your explicit consent.
PS888 operates internationally, and your personal data may be processed in countries outside Pakistan where our service providers and data processors are located. These countries may have different data protection laws to those applicable in Pakistan.
Where personal data is transferred internationally, PS888 ensures that appropriate safeguards are in place, which may include:
By using the PS888 Platform, you acknowledge that your data may be transferred and processed internationally in accordance with this Policy.
PS888 retains your personal data only for as long as is necessary to fulfil the purposes described in this Policy or as required by applicable legal and regulatory obligations. The following indicative retention periods apply:
| Data Category | Indicative Retention Period |
|---|---|
| Account & Registration Data | For the duration of your account plus 5 years following account closure, or longer if required by law. |
| KYC / Identity Documents | Minimum 5 years from the date of verification, in line with standard AML record-keeping requirements. |
| Transaction Records | Minimum 5 years from the date of the transaction, in line with financial record-keeping obligations. |
| Support Communications | 2 years from the date of the last communication, unless the matter involves an ongoing dispute or legal proceeding. |
| Self-Exclusion Records | Retained permanently to prevent the re-registration of self-excluded users and to comply with responsible gambling obligations. |
| Technical / Log Data | Up to 12 months from collection, unless retained longer for fraud investigation or legal proceedings. |
When personal data is no longer required, PS888 will securely delete or anonymise it in accordance with our data disposal procedures.
PS888 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:
While PS888 takes all reasonable measures to protect your data, no digital platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us immediately at [email protected] if you suspect unauthorised access to your account.
PS888 uses cookies and similar tracking technologies to operate the Platform, remember your preferences and gather analytics data. The categories of cookies we use are as follows:
These cookies are strictly necessary for the Platform to function. They enable core features such as user authentication, session management and security. Essential cookies cannot be disabled without impairing Platform functionality.
These cookies collect anonymised or aggregated information about how users interact with the Platform — for example, which pages are visited most frequently and whether any errors are encountered. This data helps us improve Platform performance and user experience.
These cookies remember your preferences (such as your chosen language, currency display and notification settings) to provide a more personalised experience on the Platform.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the PS888 Platform. For specific instructions on managing cookies in your browser, refer to your browser's help documentation. PS888 does not currently respond to browser "Do Not Track" signals.
Subject to applicable law and the constraints of our regulatory obligations, you have the following rights in relation to your personal data held by PS888:
Request a copy of the personal data PS888 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where it is no longer needed, subject to legal retention obligations.
Request that we limit the processing of your data in certain circumstances.
Request a structured copy of your data in a commonly used, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
To exercise any of the above rights, please contact our support team at [email protected] (plain text — not a clickable link). We will respond to verified requests within a reasonable period, typically within 30 days. We may need to verify your identity before processing a data rights request.
Please note that certain rights are subject to limitations where data must be retained for legal, regulatory or fraud-prevention purposes. In such cases, we will explain the applicable restriction.
The PS888 Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the applicable operator/licence jurisdiction. PS888 does not knowingly collect personal data from persons under the applicable minimum age.
If we become aware that personal data has been collected from a minor without verified parental or guardian consent (where applicable), we will immediately suspend the account, delete the associated data and, where required, report the matter to relevant authorities.
If you are a parent or guardian and believe your child has registered on the Platform, please contact us immediately at [email protected] (plain text — not a clickable link).
The 18+ age requirement does not imply that gambling is lawful in Pakistan. Players are solely responsible for determining and complying with the laws of their jurisdiction.
The PS888 Platform may contain references to third-party services, resources or organisations (for example, responsible gambling support bodies) that are mentioned for informational context only. PS888 does not control these third parties and is not responsible for their privacy practices or content.
This Privacy Policy applies exclusively to data collected and processed by PS888 through the Platform. We encourage you to review the privacy policies of any third-party services you access independently.
With your prior consent, PS888 may send you promotional emails, platform notifications or other marketing communications about offers, new features and relevant updates — for example, upcoming PSL season promotions, ICC tournament offers or new live casino game launches.
You may withdraw your marketing consent at any time by:
Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal, and does not prevent PS888 from sending you essential service communications (such as account security alerts, transaction confirmations or changes to this Policy).
PS888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or regulatory requirements. When material changes are made, we will:
Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must stop using the Platform and request account closure.
If you have any questions, concerns or complaints about this Privacy Policy or the way PS888 handles your personal data, please contact us through the following channels:
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available 24/7 via the platform widget (operator-reported availability).
Email Response: Within 24 hours on business days.
For responsible gambling support resources or to submit a self-exclusion request, please visit our Responsible Gambling page. For the full terms governing your use of the Platform, please read our Terms & Conditions.
Our support team is available around the clock to help with any privacy-related queries. You can also explore our FAQ for quick answers or visit the homepage to get started.
Adults 18+ only. Gambling involves financial risk. Local laws in Pakistan may restrict online gambling. Play responsibly.