Need help right now? If gambling is causing distress, please contact your operator's support team or reach out to a recognised counselling service in your area. You are not alone.

Player Safety & Wellbeing

Responsible Gambling
at PS888

PS888 believes that betting should be an enjoyable, controlled activity — never a source of financial hardship or personal distress. This page sets out the tools, policies and guidance we have in place to help you stay in control, whether you are betting on Pakistan cricket, PSL T20 matches, live casino or any other game available on the platform.

18+ Only Strictly enforced
Deposit & Loss Limits Player-controlled
Self-Exclusion Available on request
Support 24/7 Via live chat

Gambling Should Be Fun, Not a Problem

For most people who use PS888, betting is a recreational activity — a way to add some extra interest to a PSL semi-final, an ICC World Cup knockout, a Karachi Kings fixture or a UFC main event. It is meant to be entertaining, and for the vast majority of users it stays exactly that.

We also know that for a minority of people, gambling can stop being fun and start causing real harm. Problem gambling can affect anyone regardless of city, income level or betting experience — whether you are based in Lahore, Rawalpindi, Faisalabad or anywhere else across Pakistan.

That is why PS888 takes responsible gambling seriously. We provide a range of practical tools to help you manage your activity, and we will always act quickly if we believe a player may be experiencing harm. We also encourage you to set limits before you feel you need them — not after.

Age Verification

Every PS888 account goes through mandatory age and identity verification. No one under 18 — or the higher minimum required by the applicable licence jurisdiction — may open or operate an account.

Spending Controls

Set daily, weekly or monthly deposit and loss limits directly from your account settings. Limits take effect immediately and can only be lowered instantly — increases require a mandatory cooling-off period.

Time Limit Tools

Use session time reminders and reality checks to keep track of how long you have been playing. You can also set a hard daily session limit that will log you out automatically once reached.

Self-Exclusion

If you feel you need a break, you can request a temporary cooling-off period or a longer self-exclusion. During exclusion, your account is locked and you cannot be re-activated until the period expires.

Strictly 18+ — No Exceptions

PS888 enforces a strict minimum age policy. You must be at least 18 years of age, or the higher minimum required by the applicable operator licence jurisdiction, to create an account, make a deposit or place any bet on the platform. This is a non-negotiable requirement, not a guideline.

During the KYC (Know Your Customer) verification process, you will be required to submit a valid government-issued photo ID — such as a Pakistani CNIC, passport or driving licence — to confirm both your identity and your date of birth. Accounts that cannot be verified will be restricted until verification is complete.

PS888 also asks all users to help protect young people in their households. If you share a device with family members, please ensure your account is protected with a strong password and that you log out after each session. Parental control software can add an extra layer of protection if children use the same device.

Important: Meeting the 18+ age requirement does not by itself make gambling lawful in Pakistan. Local laws — including the Prevention of Gambling Act, 1977 — may restrict or prohibit online gambling. Players are solely responsible for understanding and complying with the laws of their own jurisdiction. This page does not constitute legal advice.

Protecting Young People

We recommend the following steps if children share your device or home network:

  • Use a strong, unique password Choose a password that is not used on any other account and never share it with household members.
  • Log out after every session Do not leave your PS888 account open on shared or family devices.
  • Enable device-level parental controls Both Android and iOS offer built-in parental control settings. Consider third-party filtering tools for home broadband routers.
  • Report underage access immediately If you believe a minor has accessed your account, contact PS888 support immediately at [email protected] (plain text — not a clickable link).

Stay in Control with Our Limit Tools

PS888 provides a full suite of limit and control tools accessible from your account settings. You are encouraged to configure these tools when you first register — before you feel any need for them.

Deposit Limit
Deposit Limit

Cap the total amount you can deposit in a 24-hour, 7-day or 30-day window. Quoted in PKR (e.g., PKR 5,000 / day). Reductions apply immediately; increases take effect after a mandatory review period.

Loss Limit
Loss Limit

Set the maximum net loss you are comfortable with over a defined period. Once your loss limit is reached, further betting is suspended until the period resets. A practical guardrail for big-match days.

Session Limit
Session Time Limit

Define the maximum number of minutes or hours you spend on the platform in a single session. A reality-check notification can be configured to alert you at set intervals during your session.

Cool-Off / Break
Cooling-Off Period

Take a short voluntary break of 24 hours, 7 days or 30 days. Your account is suspended for the chosen duration. No marketing emails will be sent during your cooling-off period.

How to set your limits: Log in to your PS888 account, navigate to Account Settings > Responsible Gambling and choose the limit type you want to configure. All changes are logged with a timestamp. If you experience any difficulty applying a limit, contact our support team immediately via live chat or at [email protected] (plain text — not a clickable link).

Taking a Longer Break

If you feel that gambling is no longer under your control, or if you simply want a longer break than a cooling-off period provides, PS888 offers a formal self-exclusion programme. Self-exclusion is a more serious commitment than a cooling-off period and comes with stronger protections.

During self-exclusion, your account is fully locked, all pending promotional communications are cancelled, and you are removed from marketing lists. Winnings from bets placed in breach of an active self-exclusion will be handled in accordance with the applicable operator licence terms.

Self-exclusion is not reversible until the chosen period has fully elapsed. Please consider your decision carefully. Once applied, PS888 support staff cannot lift a self-exclusion early, regardless of the reason given.

How to Request Self-Exclusion

  • Choose your exclusion period Options typically include 6 months, 1 year, 3 years or permanent exclusion. Longer periods are recommended for players experiencing persistent problem gambling.
  • Submit your request Go to Account Settings > Responsible Gambling > Self-Exclusion, or contact support via live chat or at [email protected] (plain text — not a clickable link) stating your chosen duration.
  • Confirm your identity A brief identity check may be required to ensure the request is coming from the account holder and not a third party.
  • Receive confirmation You will receive an email confirming that your account has been locked and the date on which exclusion will expire (if applicable).
  • Seek additional support We strongly encourage you to also contact a responsible gambling support organisation during your exclusion period. See the Support Resources section below.

Recognising Problem Gambling

Problem gambling can develop gradually. Asking yourself the following questions honestly is a useful first step. If you answer "yes" to three or more of these, consider reaching out for support.

1

Do you find yourself thinking about gambling frequently — planning your next session or replaying past bets — even when you are doing other things?

2

Have you tried to cut back or stop gambling but found it difficult or impossible to do so for more than a short period?

3

Do you bet with money that was intended for essential expenses — rent, household bills, school fees or daily living costs?

4

Have you borrowed money, sold possessions or relied on family members to fund your gambling or cover gambling-related losses?

5

Do you feel restless, anxious or irritable when you are not gambling, or when you try to reduce the amount you bet?

6

Have you concealed the extent of your gambling from family, friends or colleagues because you were concerned about their reaction?

7

Do you find yourself chasing losses — placing further bets in an attempt to recover money you have already lost?

8

Has gambling caused significant conflict, stress or financial difficulty in your relationships at home or at work?

This self-assessment is for informational purposes only and is not a clinical diagnosis. If you are concerned about your gambling behaviour, please seek guidance from a qualified counselling service. See the Support Resources section below for details.

Support Resources

If you or someone you know needs help with problem gambling, the following types of organisations provide free and confidential support. Contact details below are text references only — please search independently for current contact information in your region.

Operator Support
PS888 Responsible Gambling Team

Available 24/7 via live chat on the platform. Email support at [email protected] (plain text). Our team can apply limits, initiate self-exclusion and refer you to external resources immediately.

International Resource
GamCare

GamCare is a UK-based charity providing free information, advice and support for problem gambling. Their resources and online forums are available internationally and accessible from Pakistan.

International Resource
Gamblers Anonymous

A fellowship of people who share their experience with compulsive gambling. Meetings and literature are available in multiple languages. Online meetings are accessible from Karachi, Lahore, Islamabad and beyond.

Mental Health Support
Local Mental Health Services

Pakistan has a growing network of mental health professionals who can provide counselling for behavioural addictions. Your GP or a local hospital can refer you to an appropriate specialist in your city.

Note: Organisation names above are mentioned as informational references only. PS888 does not control these organisations, cannot guarantee their availability, and does not imply affiliation or endorsement. Always verify current contact details independently.

More Ways PS888 Supports Safe Play

Marketing Opt-Out

You can opt out of all promotional communications at any time — including PSL season offers, bonus notifications and live casino promotions — without affecting your account access or standing.

Reality Check Reminders

Configure periodic pop-up reminders that tell you how long you have been playing and how much you have deposited in the current session, helping you stay aware of time and money spent.

Account History Access

Full transaction and betting history is available from your account dashboard. Reviewing your history regularly is one of the simplest and most effective ways to stay informed about your gambling activity.

Single-Account Policy

PS888 enforces a strict one-account-per-person policy. Creating multiple accounts to circumvent limits or self-exclusions is a breach of our Terms & Conditions and will result in permanent closure of all accounts.

PKR Account Currency

Pakistani users can manage their accounts in PKR, making it easier to track exactly how much has been deposited, wagered and withdrawn without currency conversion confusion affecting your budgeting.

Proactive Account Review

If PS888's monitoring systems detect patterns that may indicate problem gambling behaviour — such as rapid loss chasing or sudden large deposit increases — our responsible gambling team may proactively reach out to you.

Play Responsibly — Explore PS888

Responsible gambling is at the core of how PS888 operates. If you are ready to explore the platform, visit the homepage. If you have questions, our FAQ covers the most common topics in detail.

Adults 18+ only. Gambling involves financial risk. Local laws in Pakistan may restrict online gambling. Play responsibly.

18+ Adults Only — or the higher minimum required by the operator/licence jurisdiction. Gambling involves risk and is not suitable for everyone. Local laws in Pakistan may restrict online gambling. Visit our Responsible Gambling page for support tools.